How Boeing named, promoted the MAX in early days

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Introduction

May 16, 2019, © Leeham News: As a Congressional investigation into the Federal Aviation Administration’s oversight and certification of the Boeing 737 MAX development ramps up, LNA dipped into its archives to review what the company was telling the public.

The MAX was hastily launched in July 2011, when American Airlines informed Boeing it was about to place a record-setting order for nearly 500 airplanes. Airbus was lined up to snare it all with the A320ceo and neo families unless Boeing could make a credible offer.

Within 48 hours, Jim McNerney, then-CEO of Boeing, made the decision to launch the re-engined design of the 737. This later was branded the MAX.

It was a plane Boeing designed but didn’t want to build.

Once launched, Boeing had to play catch up to Airbus, which had a seven month lead with its neo. The public messaging was long on bashing the A320. There were few technical details presented in public, but the basis for what’s become in focus today after two fatal crashes was there.

Summary
  • Boeing promoted commonality between NG and MAX.
  • Making a virtue of basic design.
  • Integrating the larger engines.
  • Promoting the same simulators.

Discussion
Maximum advantage

Branding the re-engined airplane required retaining the 737 name, focusing on the commonality between the popular workhorse 737 NG, improvements over the NG and advantages over the neo.

Branding is always a struggle. Get the name, product and positioning right, and you have a winner. Get it wrong and you have an Edsel.

In those early days, Boeing had no reason to think there would be trouble in the distant future.

The MAX name wasn’t a barn-burning winner, people told LNA at the time. But a better one could not be thought of.

The basis for the name evolved from the theme “maximum advantage.” Increased range, maximum takeoff weight, reduced fuel burn and—Boeing claimed—retained maximum advantage over the A320neo.

Figure 1. Source: Boeing.

The 737’s base design dates to the 1960s. The 737 was the last of the era’s small jets. The Sud Aviation Caravelle led the way in the late 1950s. This was followed by Boeing’s own 727-100, the de Havilland Trident, the British Aerospace BAC-111 and the Douglas DC-9. All were intended for the short-to-medium haul markets as airlines transitioned out of piston- and turboprop-powered airliners.

The 737 was designed inexpensively. It was low to the ground, intending to eliminate the need for automated baggage loading. No containerized cargo bins. No landing gear doors. No inflatable slides were required from the overwing exists because it was low to the ground.

By 2011, the A320 surpassed the 737 with more modern technology and in the all-important sales.

Boeing’s corporate communications, which has been so bad in the wake of the two MAX disasters, is very good when the messaging is sunshine news. And the message about the MAX with its old 1960s roots was masterful.

Figure 2. Source: Boeing.

 

Easy transition

Maintaining the original 1968 certification of the 737-100 by the FAA was also important in the development of the MAX.

All subsequent versions of the 737 were known as minor model variations rather than becoming a new airplane requiring a new certification, which would add substantial costs and development time for Boeing and transition costs for the airlines.

Boeing was adamant that the MAX be so similar in design and flying characteristics that minimal pilot training and fleet preparation would be required by airlines.

This, is must be stressed, is not an unusual goal. It is one sought by every airplane manufacturer. No criticism of Boeing’s desire is warranted. But this goal did drive decisions that now have come under criticism due to the Lion Air and Ethiopian Airlines accidents.

Boeing’s messaging in 2012, the year following the July 2011 program launch, stressed how the MAX will complement the 737 NG.

Figure 3. Source: Boeing.

 

What catches the eye today in the aftermath of the two MAX crashes is the promotion above that the NG and MAX share the “Same Flight simulators.”

Much has been made about the few MAX simulators available to customers, which by now is more than two years after entry-into-service.

Following the two fatal MAX crashes, some airlines used their NG simulators to program in MCAS events. It’s unclear how closely the NG sims can replicate the MAX flight characteristics, but this was Boeing’s 2012 messaging.

Engine placement

Placing the larger diameter engines on the low slung 737 was a problem when Boeing re-engined the airplane the first time.

The 737-100/200 had Pratt & Whitney JT8Ds were slung completely under the wing.

When Boeing created the 737-300/400/500, using CFM56 engines, the larger diameter required what was then a unique solution: flattening the bottom of the nacelle to maintain ground clearance.

The even larger MAX engine, the CFM LEAP, required another repositioning of the engine.

Figure 4. Source: Boeing.

Figure 5. Source: Boeing.

 

Yet there was a fine balance of where the MAX engine was located, a former Boeing engineer told LNA this week.

The placement considerations included the attitude the plane would sit on the ground in the event of a wheels up landing. If the attitude changed significantly from the NG, overwing exit emergency slides would be required (the absence of which Boeing promoted in Figure 2). Additionally, under some scenarios, the exit limit would be reduced from 189 to 175 passengers, LNA was told.

Given the high profile of the size placement of the engine and its lift effect, which led to the development of MCAS, the next question is obvious: did this consideration have ramifications that led to the need for MCAS? The answer was no, the engineer didn’t think so.

Uncertain outcome

It’s too soon to predict where the accident investigations and those by Congress, a federal grand jury, the FBI, Department of Justice and Department of Transportation will lead. Then there are the civil lawsuits.

It is uncertain when the grounding orders for the MAX will be lifted.

These investigations are still in their infancies.

6 Comments on “How Boeing named, promoted the MAX in early days

  1. “…did this consideration have ramifications that led to the need for MCAS? The answer was no, the engineer didn’t think so.”

    This is the question I have had since the beginning of my focus on this as someone with near-zero aviation knowledge. But it’s still unclear. The engineer didn’t think so, but the FAA did? Who thought so?

    Some highly experienced pilots who fly Boeing planes whom I’ve talked with didn’t think MCAS was necessary for them to fly the MAX safely. They just wanted to know all about its real handling characteristics.

    • Likely what they refer to is that as you approach stall you get a stick shaker.

      If you confirm its really a stall situation, then you shove the nose down and MCAS is not going to change that (other than shove it for you depending on where it clicks in via stick shaker and audible alarms)

      What was a miner handling tick turned into a deadly fiasco

      It not a matter of MCAS 1.0 characteristics though, its a mater or how it kicked in and needing to actually train with it while the pilots don’t do thing perfely.

      Ethiopian pilots thought they understood it, but they missed being perfect and in doing so never could get over the issue that the backup trim did not work either due to speed (which they had never trained on)

      So its a multi leg monstrosity that is involved, not anything simple.

      This is not an issue of where you have time, you don’t and no one is perfect.

  2. “These investigations are still in their infancies.”

    Yes, but there is another track here: Boeing’s drive to get the MAX back in the air in the US is on steroids. One has to remain open-minded that this could be accomplished safely. But there are troubling aspects hidden in the corners. One former Boeing engineer told me that “Boeing is doing the minimum” to unground the MAX.

    For an industry supposedly grounded in “data” and “facts” absurd statements by Muilenburg about making the MAX “one of the safest airplanes to ever fly” (crystal ball anyone?) in an already incredibly safe mode of travel means that marketing has taken over any understanding/expression of classes of rare events. Elwell also continues the fiction about the “data” behind the grounding when those data are garbage in hindsight and turn out to have been a heuristic that could have been and was in fact foreseen by the AA pilots in the meeting with Sinnett.

  3. You have to give Boeing credit for consistency. They have stuck like glue to their ‘corporate message’. They are not being deflected by the slow drip drip of truth that is leaking out of the system.

    The issue they have now is that their prepared and rehearsed text is contradictory and damning itself.

    When do we get to the bit where Denis ‘rabbit in the headlights’ Muilenburg is truly held to account? None of his previous pronouncements hold water and I think he knows it.

  4. I’m afraid this all goes a bit further than Muilenburg & “management” and I’ve seen strong support for most Boeing decisions and communication on the MAX until the grounding.

  5. Of course the simulators for the NG, and the MAX are identical, that’s the point with Level D simulators, they’re supposed to exactly mimic the real aircraft.

    Can anyone spot the difference between the flight decks?

    MAX : http://www.b737.org.uk/flightdeck737max.htm
    NG : http://www.b737.org.uk/flightdeck737ng.htm

    I’ll start, NG 5 PFD screens, MAX 4 (but bigger) so 5 = 4 (bigger)

    But of course the MAX simulator has MCAS where the NG simulator doesn’t, oh wait even that may not necessarily be correctly implemented. 0.6 degrees of stabiliser movement, or 2.4 ? Is MCAS 2.0 software now to be implemented in the fix (sorry upgrade). Manual trim wheel force, less than the real world.

    We’re only talking about fixes to the MAX simulators, but I do wonder if the NG simulators have the correct data to accurately mimic the manual stabiliser trim ? This is something no-one should have to question, and yet …

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